NOTE: It’s very important that your login method remains consistent. Your initial registration is crucial and is then applicable for all other App logins.

So it’s either
→ “Sign in with email” or
→ “Sign in with Google” or
→ “Sign in with Apple”

If you encounter issues with the login/upgrade, kindly follow these steps:
→ Please delete all Bionic Reading® Apps.
→ Log in to our Bionic Reading® Web App (Get App: https://reader.bionic-reading.com/) using your login.
→ Now you can download all other Apps.
→ Log in once with your chosen login method, and it should work correctly.

Yes, if you choose the “Discover” subscription. Ideal to get to know Bionic Reading®. You don’t have to register for this subscription, but you have limited options.
You can find more informations about our products here: BR Pricing.

Yes, you only need one account to use all 6 Bionic Reading® Apps. After that you can use Bionic Reading® on your Smartphone, Tablet, Notebook, Laptop and Desktop Computer.

With the subscription “Premium Plus” you have full access to all options we offer. You can upload a number of files, read them in the “BR Reader” and then save them as a favorite in your “BR Library”. With the subscription “Premium” the options are limited. However, you can upgrade at any time. Go to your “Profile” and select your new subscription.

It’s not possible to switch from an annually to a monthly subscription until the annual subscription has ended. However, you can switch from a monthly to an annual subscription as soon as the current month ends.

NOTE: You can manage your subscription in the Bionic Reading® Web App, Apple iOS Settings, or Google Android Settings. It depends on where you purchased your subscription. In the Web App, in the Apple App Store, or in the Google Play Store.

Bionic Reading® Web App
Open the → “Bionic Reading® Web App” or press the button → “Get App” on our website. Choose the → “Profil Icon”. Here you can manage your subscription.
If you then click on → “Manage Subscription”, you will be redirected to the “Stripe” page. Here you can manage your current subscription.

Bionic Reading® iOS App
Here you can find the information: Apple Support

Bionic Reading® Android App
Here you can find the information: Google Play Support

NOTE: You can manage your subscription in the Bionic Reading® Web App, Apple iOS Settings, or Google Android Settings. It depends on where you purchased your subscription. In the Web App, in the Apple App Store, or in the Google Play Store.

Bionic Reading® Web App
Open the → “Bionic Reading® Web App” or press the button → “Get App” on our website. Choose the → “Profil Icon”. Here you can manage your subscription.
If you then click on → “Manage Subscription”, you will be redirected to the “Stripe” page. Here you can manage your current subscription.

Bionic Reading® iOS App
Here you can find the information: Apple Support

Bionic Reading® Android App
Here you can find the information: Google Play Support

Yes, as usual with subscriptions for software products, also Bionic Reading® subscriptions are automatically renewed. It’s up to you to cancel your subscription in time, which we would of course regret very much.

The term or access to your subscription will not be shortened if you cancel it before it expires. You can still use the Bionic Reading® Apps until the end of the subscription period. However, if your subscription is still active after the end of the term, it can only be because you have several subscriptions with different e-mail addresses and you didn’t cancel all of them before they expired.

It’s your decision to purchase one of our subscriptions. Your credit card will only be charged when you have decided to make the purchase. That’s why the Bionic Reading AG doesn’t guarantee refunds. However, so that you don’t have to buy “a pig in a poke”, we offer you the free version “Discover” or the very inexpensive subscription “Premium”, with which you can also test various features.

Yes, with our “BR Reader” you can read all ebooks (DRM free) on the device of your choice with our Bionic Reading® Apps. You need at least the subscription “Premium”.

For the “BR Library” you need the subscription “Premium” or “Premium Plus”. All content added to the Bionic Reading® Apps will be listed in your library.
On the first screen of the “BR Library” you can always see your last three added contents. To the right, they are grouped into “Text”, “File” and “Website”. You also have the option of marking the favorites with a “heart”.

The text conversion depends on whether you use the free version “Discover” or whether you have a subscription “Premium” or “Premium Plus”.
With the free version “Discover” you can convert up to 2000 characters. With the subscription “Premium” you have 5000 characters available and with the “Premium Plus” the number of characters is unlimited.

It depends on which subscription you have chosen. You can find more information here: BR Pricing.

Your content is processed by our servers. Therefore, you need an internet connection when using the Bionic Reading® Apps.

Yes, it’s essential that you leave the app open until the download is completed. If you close the app anyway during the conversion or disconnect from the Internet, this download will be counted and deducted from your subscription.

For this you need a Bionic Reading® IP Licensing. Ideally, you should contact your publisher for this. If you are a self-publisher, you can send us your request via the contact form. Therefore visit the site “BR for Suppliers”.

No. The Intellectual Property of Bionic Reading® is based on Patent, Trademark and Copyright Rights. You can find more detailed information in the EULA. Therefore visit the site “End User License Agreement” at the bottom of our website.

We can only process ebooks and files that do not have a file protection. For example, Amazon® Kindle ebooks have a DRM protection (DigitalRightsManagement). Therefore, we can not process and convert these ebooks. Sorry.

Visit the Amazon® website → To the right of the search box, go to → “Account and Lists” and click on → “Manage your content and devices”. Then go to the → “Preferences” menu and click on → “Personal Document Settings”.
Now you can add your Amazon® Kindle e-mail to your → “Approved personal documents e-mail list”.
Under → “Send-to-Kindle e-mail Settings” you’ll find the e-mail address of your Amazon® Kindle. → Copy and paste this in the Bionic Reading® App field → “Your Amazon® Kindle e-mail” and press → “send”. That’s it.

Currently you can upload and convert the following file formats: .docx, .txt, .rtf and .epub. Unfortunately, we cannot upload and convert eBooks with a DRM protection (e.g. eBooks from Amazon® Kindle) or process PDF files.

The PDF file can have a very complex formatting. For this reason we can not offer you this function. Sorry. A simple page layout in PDF file format is certainly editable. But as soon as it has a complex structure, a conversion is problematic. Downloading your text content as PDF file is of course no problem.

Unfortunately, not all files are optimally processed. There are a lot of “hidden” code characters in a document which affect the conversion. Especially when converting from a PDF file to a Word file that was created by an external PDF converter.

If the file size increases significantly after converting to Bionic Reading®, the file cannot be converted. Keep in mind that a download as a PDF file tends to result in a larger file size than a download as an EPUB file.

It’s possible that you haven’t confirmed the Coockie settings. It’s important that you accept these settings, otherwise we will not be able to display the desired website correctly.

Unfortunately, not every website is structured in such a way that we can process it. In the case of a complex website, we may not be able to extract the content. Also make sure that your Coockie settings are correctly.

Our reading method supports all languages that have their origin in the Latin alphabet. The official languages of the most countries in the world are based on the Latin alphabet and are represented on all seven continents.

Currently we support the languages English and German. In the future we would like to support more languages.

Parents and grandparents have written to us, sharing that they have shown Bionic Reading® to their children, and it has been very helpful. Conversely, children, teenagers, and young adults have approached their parents, expressing that Bionic Reading® has been of great assistance to them as well.
This comes as no surprise considering that negative reading skills and reading difficulties among children and teenagers have been on the rise for some time, and the trend is continuing upwards.
When applied correctly, our reading method can be beneficial both in digital and analog formats. 

A research approach would involve a targeted selection of participants with conditions or disorders such as ADHD or dyslexia. We at Bionic Reading AG are confident that the Bionic Reading® method will provide a significant value for such a test group.
With the right research partner (organizations for ADHD/dyslexia-affected individuals) and financial support, it is possible to validate the highly positive reactions from communities on social media through conclusive research data.

Yes, payment is made through the Stripe payment platform or through the payment systems of the various app store providers. We at Bionic Reading AG do not store any information about your credit card. You can find more information about Stripe here: stripe.com 

We take data security very seriously. Your data and documents are stored on our servers according to the highest security standards and are not passed on to third parties. Your personal data will be stored and used exclusively for the processing of subscriptions and contacting you. We don’t look at your text content.